THE PROTECTION OF PERSONAL INFORMATION ACT
CUSTOMER PRIVACY NOTICE
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully and transparently.
This website is owned by Jumping Bean Solutions cc
The information we collect
We collect and process your personal information to enable you to create an account, with a profile on our websites. At a minimum, a username, first & last names and a contactable email address is required. Additional, optional, information may be provided by you on your profile such as a photo and additional contact details. We collect information directly from you when you provide us with your personal details or, if you choose to log in via an authentication provider such as Google or Facebook, from your the details of your accounts on the provider's systems. Website usage information may be also collected using “cookies” which allows us to collect standard internet visitor usage information.
Please note your profile information, excluding your email address, will be publically viewable as will any comments, articles or other postings that you choose to share on our platform. This is necessary for the proper functioning of the platform as it is intended as a community site for interaction with other users.
How we use your information
We will use your personal information only for the purposes for which it was collected and agreed upon with you. This includes allowing you to access our systems as a registered user and, depending on your account privileges to comment or post under your own account. To detect and prevent dishonest behaviour such as spamming and malicious activity and to contact you via our newsletter.
Disclosure of information
We may disclose your information:
Where we have a duty or a right to disclose in terms of law or industry codes;
Where we believe it is necessary to protect our rights.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
Computer and network security;
Access to personal information;
Security in contracting out activities or functions;
Retention and disposal of information;
Acceptable usage of personal information;
Governance and regulatory issues;
Monitoring access and usage of private information;
Investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that the personal information that we remain responsible for, is kept secure. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, contact us at the numbers/addresses provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information. Please note that any such access request may be subject to payment of a legally allowable fee.
Correction of your information
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Definition of personal information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, COR Concepts also includes the following items as personal information:
All addresses including residential, postal and email addresses.
Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.
How to contact us
If you have any queries about this notice; need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website. You may also delete your account at your own convenience.